Cancellation Policy
Last updated: June 27, 2025
We want satisfied customers, not hostages. That's why we make it easy for you to cancel your account directly in all of our apps — no phone calls required, no questions asked.
How to Cancel
- Account owners can cancel their subscription directly within each product's account settings.
- If you need assistance with cancellation, please contact us at hello@0x4d2.com.
- Our legal responsibility is to account owners, which means we cannot cancel an account at the request of anyone else. If for whatever reason you no longer know who the account owner is, contact us at hello@0x4d2.com. We will gladly reach out to any current account owners at the email addresses we have on file.
What Happens After Cancellation
- If you cancel your subscription, you will continue to have access to your account until the end of your paid subscription period. For example, if you paid for a year, you will have access for the full year. If you paid for a month, you will have access for the full month.
- We do not provide refunds for cancellations. Your service will continue until the end of the period you have paid for.
- You will lose access to your data after your paid subscription expires, so please make sure to download anything you want to save before that time.
- We'll permanently delete all content in your account from our servers 30 days after your subscription expires. Content cannot be recovered once it has been permanently deleted.
0x4d2-initiated Cancellations
- We do not offer free accounts. All accounts require a paid subscription.
- We do not "freeze" accounts. Any account that is 30 days past the end of the last paid subscription will be permanently removed from our system.
- We retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.